WAN ABDURRAHMAN; ANDRI WIBOWO. PENGARUH TANGIBLE TERHADAP LOYALITAS PELANGGAN DI AULINA LAUNDRY BATAM. JURNAL MEKAR, [S. l.], v. 2, n. 1, p. 39–42, 2023. DOI: 10.59193/jmr.v2i1.151. Disponível em: https://oai.jurnal.btp.ac.id/index.php/mekar-btp/article/view/151. Acesso em: 20 sep. 2024.